Frequently Asked Questions
What is Remedial Massage Therapy?
Remedial massage therapy focuses on treating musculoskeletal pain and dysfunction. It involves various techniques to improve circulation, reduce muscle tension, and enhance overall function. This type of massage targets specific problem areas to help with injury recovery and manage chronic conditions.
Is remedial massage therapy suitable for everyone?
Remedial massage is generally suitable for most people, but it's important to discuss any health conditions or concerns with your therapist before your session. If you have specific medical conditions or are pregnant, your therapist will adjust the treatment accordingly or refer you to a specialist if needed.
Are there any side effects or aftercare instructions?
Some people may experience mild soreness or stiffness after a session, which typically resolves within 24-48 hours. It's important to stay hydrated, get plenty of rest, and follow any specific aftercare instructions provided by your therapist.
How do I book an appointment?
You can book an appointment through our online scheduling system or by calling us directly. If you have any questions or need assistance, feel free to reach out.
What is your cancellation policy?
We require at least 24 hours' notice for cancellations or rescheduling to avoid a cancellation fee. If you need to cancel or reschedule, please contact us as soon as possible to make alternative arrangements.
Do you accept private insurance?
Yes, health rebates are available, we accept various insurance plans, but coverage may vary. Please check with your insurance provider to confirm your benefits and eligibility. We will provide you with a receipt for reimbursement if needed.
Do you provide WorkSafe services?
Yes, we are a certified WorkSafe provider and offer specialized services for individuals who are injured at work or require treatment covered under WorkSafe compensation.
How does Remedial Massage Therapy differ from other types of massage?
While other types of massage, like Swedish or relaxation massage, focus on general relaxation and stress relief, remedial massage is more targeted. It aims to address specific issues such as pain, stiffness, and injuries, using techniques designed to treat the underlying causes of discomfort.
How often should I receive a remedial massage?
The frequency of remedial massage therapy depends on your individual needs, goals, and any specific conditions you might have. However, for most people, receiving a remedial massage once a month is generally recommended to maintain optimal muscle health and address any ongoing issues.
Here’s why a monthly session is often ideal:
● Regular Maintenance: A monthly massage helps to maintain muscle balance, prevent the buildup of tension, and manage stress effectively.
● Ongoing Care: For those with chronic pain or specific conditions, regular sessions can assist in ongoing management and recovery, preventing issues from escalating.
● Personalized Schedule: Your therapist can help determine the best frequency based on your unique situation. Some individuals may benefit from more frequent sessions, especially during periods of high physical or emotional stress.
Consistency is key to achieving the best results from your remedial massage therapy. By committing to regular sessions, you can support overall well-being and address any issues before they become more problematic.
What oils do you use during a massage, and what if I have allergies?
We prioritize your comfort and safety during your massage sessions by using high-quality, hypoallergenic products. Currently, we use organic grape seed oil for most of our treatments. Grape seed oil is known for its light texture and moisturizing properties, making it a popular choice for its suitability for various skin types. Additionally, we may use Fisiocrem, a muscle relief cream that is formulated to be gentle on the skin and is less likely to trigger allergies. Fisiocrem contains natural ingredients and is designed to offer relief without causing irritation. It does provide a fresh feeling on the skin and might make you feel cold. We always ask permission before using this cream.
If you have any allergies or specific skin sensitivities, please let us know before your appointment. We can adjust our choice of products to accommodate your needs and ensure a comfortable experience. Your health and well-being are our top priorities, and we are happy to discuss any concerns or preferences you may have regarding the products used during your massage.
If you have any other questions or need further information about our products and their suitability for your needs, please feel free to reach out.
What can I expect during a remedial massage session?
During your session, your therapist will assess your condition, discuss your symptoms and goals, and tailor the treatment to your needs. The session may involve techniques such as myofascial relief, deep tissue work, trigger point therapy, vibration techniques, stretching, muscle activation and joint mobilisation. Your comfort and communication with your therapist are key to an effective treatment.
What should I do to prepare for a remedial massage session?
Wear comfortable, loose-fitting clothing and be prepared to discuss your health history and specific issues with your therapist. It’s also a good idea to hydrate well before your session. It is also ideal to have a quiet day or night planned following your massage to fully enjoy the benefits of your remedial session.
What is the difference between remedial massage therapy and chiropractic, osteopathy, and physiotherapy?
Remedial massage therapy is a specialized approach focusing on relieving muscle tension, improving circulation, and addressing specific areas of discomfort or dysfunction through hands-on techniques. It aims to treat the underlying causes of pain and enhance overall function, making it an excellent first option for managing musculoskeletal issues.
Here's how it compares to other therapies:
● Remedial Massage Therapy: Targets specific muscle groups and areas of pain using various techniques to alleviate tension, improve circulation, and restore function. It is particularly effective for addressing localized discomfort and promoting relaxation.
● Chiropractic Care: Chiropractors focus on diagnosing and treating musculoskeletal disorders, especially those related to spinal alignment. They use spinal adjustments and manipulations to address misalignments and improve overall function.
● Osteopathy: Osteopaths take a holistic approach, using techniques such as stretching, gentle pressure, and joint manipulation. They focus on the interconnectedness of the body’s systems and aim to improve function and promote healing through a comprehensive approach.
● Physiotherapy: Physiotherapists work on diagnosing and treating a wide range of physical issues through exercise, manual therapy, and education. They develop personalized rehabilitation programs to improve movement, strength, and function, often following injury or surgery.
While each therapy has its own unique benefits and approaches, remedial massage therapy can be a great starting point for addressing muscle and tension-related issues. Depending on your needs, you might find that combining therapies provides the best overall results. Consulting with a healthcare professional can help determine the most appropriate approach for your specific condition.

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